Jolie

Jolie is a Medical Assistant at Kidney Care Medical Center in Edinburg, TX, focusing on triage and patient intake for adults with kidney disease, dialysis needs, and high blood pressure. She helps determine which concerns need urgent attention, gathers key information before the provider visit, and supports the team in responding quickly when a patient's kidney health may be changing.

During intake, Jolie reviews symptoms, medications, vital signs, and recent hospital or emergency room visits, so the nephrology team has a clear picture of each patient's current status. In triage, she helps prioritize calls and in-clinic concerns, guiding patients on how soon they should be seen and what information will help the provider make safe decisions.

Jolie's calm communication style, in both English and Spanish, helps patients feel heard when they are worried about rising creatinine, swelling, blood pressure spikes, or dialysis-related issues. By asking thoughtful questions and clearly explaining what will happen next, she helps patients move through the visit with less anxiety and more confidence in their care plan.