Rach Souid

Rach Souid is the clinic manager at Kidney Care Medical Center in Edinburg, TX, helping keep every part of the practice running smoothly so patients can focus on their kidney health. Rach coordinates schedules, supports the medical team, and helps organize both in-person and telehealth visits for adults with kidney disease and hypertension across the Rio Grande Valley.

With a strong focus on comfort and clarity, Rach works behind the scenes to reduce delays, simplify check-in, and make follow-up visits easier to plan. Rach pays close attention to patient feedback and uses it to improve how the clinic communicates, from appointment reminders to visit flow, so each person feels respected and cared for from the moment they contact the office.

Rach believes that good organization is a form of support for patients living with chronic kidney conditions. By keeping processes clear and communication open in both English and Spanish, Rach helps patients access their nephrology team quickly, understand what to expect at each visit, and feel more confident staying on top of their ongoing care.